New BT software for Freedom Of Information compliance

Press release: BT website

Privasoft, one of the big players in the Canadian FOIA software market, have teamed up with BT:

"The new BT Case Manager system supports the entire information request procedure, from the initial enquiry to the production of final documentation. It allows public sector organisations to comply cost-effectively with so called 'access to information' (ATI) legislation, such as the FoI and Data Protection Acts. The package also enables users to deliver a consistent, high quality customer service by avoiding costly errors or time delays."